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Provident Metals Reviews 2024 An Honest Look| Lawsuits And Complaints,Fees And More


Discover comprehensive Provident Metals reviews, exploring their products, customer service, and reliability.

Learn what makes Provident Metals a trusted name in precious metals investment.

When it comes to investing in precious metals, choosing a reliable dealer is crucial.

Provident Metals has built a reputation as a trustworthy source for gold, silver, platinum, and palladium products.

This article delves into comprehensive Provident Metals reviews, covering their product offerings, customer service, pricing, and more.

Before moving forward…

We have put a lot of effort into reviewing, researching, and outlining the key details that investors should be aware of prior to making an investment. The top 5 gold IRA firms have been selected from a long list.

I advise you to review the list before transferring any IRAs.

For several reasons, including their A+ BBB rating, thousands of top rankings, and Money magazine’s designation as the “Best Gold IRA Company,” Augusta Precious Metals is our top pick. Additionally, they will cover all storage and cleaning costs for up to 10 years!

What Is Provident Metals?

provident metals reviews

Provident Metals was established to provide investors with a secure and reliable platform for purchasing precious metals.

Over the years, the company has grown significantly, expanding its product range and enhancing its services.

Key milestones in Provident Metals' history include the launch of their online store, the introduction of new product lines, and various industry recognitions that highlight their commitment to quality and customer satisfaction.

Provident Metals Products And Services

Provident Metals offers a diverse array of precious metal products, catering to both investors and collectors.

Gold Products


Provident Metals provides a variety of gold bullion options, including coins and bars. These products are sourced from reputable mints and come with guaranteed purity.


Gold coins from Provident Metals include popular options like the American Gold Eagle, Canadian Gold Maple Leaf, and South African Krugerrand.


Gold bars are available in various weights, offering flexibility for different investment budgets. Provident Metals ensures that all bars meet high standards of quality and authenticity.

Popular Gold Products

Among the most sought-after gold products at Provident Metals are the 1 oz American Gold Eagle and the 10 oz PAMP Suisse Gold Bar.

Silver Products


Silver bullion is a staple for many investors, and Provident Metals offers an extensive selection of coins and bars.


Popular silver coins include the American Silver Eagle, Canadian Silver Maple Leaf, and Austrian Silver Philharmonic.


Silver bars come in various sizes, from 1 oz to 100 oz, catering to different investment strategies.

Popular Silver Products

The 1 oz American Silver Eagle and 10 oz SilverTowne Silver Bar are among the top choices for silver investors.

Platinum Products


Platinum bullion options are available for investors looking to diversify their precious metals portfolio.


Provident Metals offers platinum coins like the American Platinum Eagle and the Canadian Platinum Maple Leaf.


Platinum bars, sourced from reputable mints, provide another avenue for investment.

Popular Platinum Products

The 1 oz American Platinum Eagle and 1 oz Credit Suisse Platinum Bar are popular among investors.

Palladium Products


Palladium bullion is gaining popularity as an investment, and Provident Metals offers a range of products.


Palladium coins, such as the American Palladium Eagle, are available for purchase.


Palladium bars provide a tangible way to invest in this rare metal.

Popular Palladium Products

The 1 oz Credit Suisse Palladium Bar is a favored choice for many investors.

Rare Coins

Historical Value

Rare coins offered by Provident Metals are prized for their historical significance and value.


Collectors can find a variety of rare coins that are both aesthetically pleasing and valuable.

Provident Metals Pros And Cons


  • Provident Metals offers a wide range of products, competitive pricing, and excellent customer service.

  • Another rarity are options that cover a large number of investment-grade metals outside of the bullion category.

  • little or nonexistent buying requirements by all accounts; clients report placing orders for less than $250.


  • Some customers have experienced shipping delays and occasional product availability issues.

  • Reports of counterfeit coins being shipped

Provident Metals Fees And Pricing

When it comes to Provident Metals IRA fees, there is very little information available. For custody and storage, these typically cost about $200 year, but again, it's impossible to say for sure.
Buybacks appear to be one of the company's strong points; if your order isn't suitable, you can get a refund or get a replacement of the metals you bought within five days.

It doesn't really make sense for many customers to be unsatisfied with the products given a very comprehensive buyback scheme, so we have to ask if customer service is experiencing some problems in light of this strategy.

Though we presume they evaluate each buyback request separately, it's unclear how they handle requests that are more than five days old.

However, this may not always be the case, and if the 5-day time has passed, you could not be qualified for a return.
Shipping is one cost that is listed; shipping is free for orders above $199.

Shipping and Delivery

Shipping Options

Provident Metals offers various shipping options to meet the needs of their customers, including standard and expedited shipping.


Products are securely packaged to ensure they arrive in pristine condition.

Delivery Times

Delivery times are generally prompt, with many orders arriving within a few business days.

Payment Methods

Accepted Payment Methods

Provident Metals accepts a range of payment methods, including credit cards, PayPal, bank transfers, and cryptocurrencies.

Payment Security

The company employs robust security measures to protect customer payment information.

Security and Insurance

Purchase Security

Provident Metals ensures that all transactions are secure, with encryption and other security measures in place.

Insurance Policies

Purchases are insured to provide additional peace of mind for customers.

Buyback Program

Buyback Policy

Provident Metals offers a buyback program, allowing customers to sell their precious metals back to the company.

Competitive Pricing

The buyback prices are competitive, making it an attractive option for investors looking to liquidate their assets.

Provident Metals Review,Lawsuits And Complaints

On the BBB website, they have an A+ accreditation, which is quite rare.
Based on 148 reviews, their rating is 4.72 out of 5. Given that 21 complaints have been resolved in the last three years, the score is quite high.

Given this large number, they would also need to have, more or less, satisfactorily resolved every complaint in order to maintain their certification and rating.

Although they are not listed on Business Consumer Alliance of ConsumerAffairs, they do have an impressive 3,677 reviews overall on Trust Pilot.

This is an enormous sum of money for any gold bullion business. If we had to speculate, we'd think that their robust—if not nearly unmatched—inventory is what drew in so many clients in such a short amount of time.
SiteJabber, which has received a 2.66 rating based on 44 evaluations, is another pertinent website where a lot of criticism about the business can be found.

The majority of the Trust Pilot ratings for Provident Metals are unfavorable, despite the company having 90% of them rated as Excellent.

Although we cannot confirm this, it appears that Provident's customer service began to deteriorate over time.
In contrast to some of the more recent evaluations, the ones from 2015 are immaculate, while the ones from the more recent years are nearly exclusively negative.

Provident Metals Competitors And Top Alternative

JM Bullion

Provident Metals is often compared to JM Bullion, with both companies offering similar product ranges and services.


APMEX is another major competitor, known for its extensive inventory and strong market presence.

SD Bullion

SD Bullion is also a key competitor, with a focus on low-cost precious metals.


What types of precious metals does Provident Metals offer?

Provident Metals offers gold, silver, platinum, and palladium products in various forms, including bullion, coins, and bars.

What payment methods are accepted by Provident Metals?

Provident Metals accepts credit cards, PayPal, bank transfers, and cryptocurrencies, providing flexibility for customers.

Does Provident Metals offer a buyback program?

Yes, Provident Metals has a buyback program that allows customers to sell their precious metals back to the company at competitive prices.

Why You Should Trust Us: How We Reviewed Provident Metals

We assessed the business operations, product offers, financial standing, and consumer feedback of Provident Metals in our analysis.

We also looked at pricing, availability, user experience, accreditations and ratings, and its position on websites like the BBB and BCA.

Verdict: Should You Invest in Provident Metals? Is It Legitimate?

Provident Metals is a reliable dealer in our opinion, although they have completed transactions totaling over $3 billion.

We don't see any reason why they couldn't work more to guarantee a high level of client satisfaction.

It’s also important to remember that the company doesn’t offer the most simplified IRA options available.

For your physical gold investments in precious metals coins, we provide Provident Metals.

Augusta Precious Metals is our top pick for gold-IRA investments.