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Apmex Reviews 2024 An Honest Look| Lawsuits And Complaints,Fees And More


Discover a detailed analysis of APMEX reviews, examining customer feedback, services, pricing, and more to help you make informed decisions about investing in precious metals.

Investing in precious metals can be a sound strategy for diversifying your portfolio.

Among the many companies offering precious metal investments, APMEX (American Precious Metals Exchange) stands out as one of the largest and most well-known.

With its extensive range of products and services, understanding what customers think about APMEX is crucial for potential investors.

This article provides a comprehensive analysis of APMEX reviews, highlighting customer experiences, service quality, pricing, and more.

Before moving forward...

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I advise you to review the list before transferring any IRAs.

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What Is Apmex?

APMEX, or American Precious Metals Exchange, has been a prominent player in the precious metals market since its founding in 2000.

Based in Oklahoma City, APMEX offers a wide range of products including gold, silver, platinum, and palladium.

The company’s mission is to provide a secure, user-friendly platform for purchasing precious metals, whether you're a seasoned investor or a novice.

Apmex Review Products And Services

APMEX boasts an extensive product range that caters to various investor needs. Their inventory includes:

  • Gold: Coins, bars, rounds from mints worldwide.
  • Silver: A broad selection of coins, bars, and rounds.
  • Platinum and Palladium: Coins and bars for diversification.
  • Rare Coins and Currency: For collectors and investors alike.
  • Bullion: Generic and branded bullion products.

Apmex Pros And Cons


This website offers free instructional materials.

AutoInvest program

Minimum order value not required for domestic orders

Clear and concise prices on its website


Lower third-party ratings than most companies examined

Apmex Fees And Pricing

APMEX is known for its competitive pricing and transparent fee structure. Prices are updated in real-time based on market fluctuations, ensuring customers get the most accurate rates.

While APMEX does charge premiums on their products, these are clearly outlined, allowing for informed purchasing decisions.

For sales under $199, APMEX imposes a fixed shipping and handling cost of $9.95 per order. 

Anything above $199 ships for free. When you pay with a check, electronic check, or wire transfer, you will also get a 4% discount.

A $35 cancellation fee is in addition to the market loss policy for cancellations.

 Bitcoin is reimbursed using BitPay for approved returns at the current exchange rate. 

All credit card returns are subject to a 5% restocking fee. A $50 restocking fee and a market loss fee apply to some returns and exchanges.

Customers can also decide to have Citadel, a partner, safely store their non-IRA purchases. 

The range of storage prices is 0.45% to 0.55%, while the range of annual fees is $180 to $550

Purchasing Process

Buying precious metals from APMEX is straightforward:

  1. Browse Products: Easily search or navigate through the categories.
  2. Select Items: Add desired products to your cart.
  3. Checkout: Complete the purchase with your preferred payment method.
  4. Receive Confirmation: Order confirmation and tracking details are provided promptly.

Shipping and Delivery

APMEX prioritizes secure and timely delivery. Their shipping options include:

  • Packaging: Discreet and secure to ensure safety.
  • Delivery Timeframes: Typically within a few days, depending on the destination.
  • Shipping Costs: Free for orders above a certain value; otherwise, fees are reasonable.

APMEX Buyback Program

APMEX offers a buyback program allowing customers to sell back their precious metals:

  • How It Works: Simple process involving a call to APMEX and a confirmed buyback price.
  • Pros: Convenient and offers competitive pricing.
  • Cons: Some customers report lower buyback prices compared to competitors.

APMEX Mobile App

The APMEX mobile app enhances user experience:

  • Features: Easy browsing, purchase, and portfolio tracking.
  • User Experience: Highly rated for its intuitive design and functionality.
  • Reviews: Generally positive feedback from users.

APMEX Vault Services

For secure storage, APMEX offers vault services:

  • Secure Storage: High-security facilities for storing precious metals.
  • Costs: Competitive pricing for storage services.
  • Benefits: Peace of mind and protection against theft or loss.

Payment Methods

APMEX accepts a variety of payment methods:

  • Accepted Options: Credit cards, PayPal, bank transfers, and cryptocurrencies.
  • Fees: Some methods incur additional fees, clearly outlined on the website.
  • Security: All payment methods are secured with advanced encryption.

APMEX Account Setup

Setting up an account with APMEX is simple:

  • Registration Process: Quick and straightforward.
  • Account Types: Standard accounts and wholesale accounts for larger investors.

Apmex Reviews ,Lawsuits And Complaints

Although APMEX has an A+ rating with the BBB, compared to other gold dealers  the company has received more complaints from customers overall, even though it has been accredited by the organization since 2004.

Based on more than 7,900 reviews, the company has a "Poor" rating of 1.8 stars out of a possible 5 on Truspilot, another website with customer reviews.

 Unexpected order cancellations, poor delivery services, and inconsistent order fulfillment are frequently mentioned in negative evaluations.

How Does Apmex Work?

On the APMEX website, prices are shown together with a real-time price ticker at the top so you can determine if you are getting a good deal or not. 

After creating an account, customers have the option to check out as a guest.

 Although APMEX does not have a minimum or maximum purchase amount, it advises advise placing orders over $500,000 by contacting its sales department.

With APMEX, you may track the status of your shipment and place transactions more quickly by opening a free account.

 To customize how frequently you invest in your preferred gold or silver items, you can activate APMEX's AutoInvest service. 

You have the ability to choose the things you purchase and the frequency of your purchases, but you are unable to adjust the price, therefore you will be charged the asking price at the time of your planned purchase.

APMEX provides a coin-grading service called MintDirect. 

In mint-sealed tubes, it guarantees that your coins maintain their perfect state. Unhandled and search-free, you will receive uncirculated, undamaged bits.

Apmex Alternative And Top Competitors

Comparing APMEX with other major players:

  • JM Bullion: Comparable in pricing, but APMEX has a larger inventory.
  • SD Bullion: SD Bullion often has lower premiums, but APMEX offers more educational resources.
  • Kitco: Kitco provides more analytical tools, whereas APMEX excels in customer service.

Frequently Asked Questions

What types of precious metals does APMEX offer? APMEX offers gold, silver, platinum, and palladium products.

How secure is buying from APMEX? APMEX uses advanced security measures, including SSL encryption and secure storage.

Are APMEX prices competitive? Yes, APMEX offers competitive pricing, with real-time updates based on market conditions.

What payment methods are accepted by APMEX? APMEX accepts credit cards, PayPal, bank transfers, and cryptocurrencies.

Does APMEX offer international shipping? Yes, APMEX ships to many countries around the world.

What is the APMEX buyback program? APMEX's buyback program allows customers to sell their precious metals back to the company at competitive prices.

Why You Should Trust Us: How We Reviewed Apmex

We assessed the business operations, product offers, financial standing, and consumer feedback of APMEX in our analysis. 

We also looked at pricing, availability, user experience, accreditations and ratings, and its position on websites like the BBB and BCA.

Verdict: Should You Invest in Apmex? Is It Legitimate?

Since going into operation in 2000, APMEX has sold more than 130 million ounces of gold and silver in more than 60 nations worldwide. 

It has also bought precious metals for more than $1 billion. In 2020, it collaborated with Professional Coin Grading Service (PCGS) to improve the MintDirect initiative.

It's also critical to keep in mind that the company does not provide the most straightforward IRA options out there.

Therefore, if you want to invest for an IRA, it is better to work with a different business.

Remember to look at our top 5 firms before making an investment!

See Our Top 5 List of Businesses

We really hope that we were able to help you make a financial decision.